FAQs About Condura Production Registration and Data Privacy

Only basic customer information is requested. This includes your name, address, phone number, email address, and the product details you would type in (if you haven’t already done so) during product registration, the latter of which can be found on a sticker attached to your purchased products.

Condura asks your permission to store your details for a limited time in order to provide you with the best service possible. In addition to saving your address so that we can ship your orders accurately to your preferred address and send our service teams to your location should you request it, we also use your personal data to improve the way we interact with you.

This is mainly done to improve and personalize your experience on our sites whether you’re on a desktop, laptop, or mobile device; offer suggestions that fit your preferences or complementary products; and properly coordinate with you, especially when it comes to our services, among many other purposes.

Condura complies with the consumer data protection act (aka the Data Privacy Act of 2012) and keeps the information you share with us under the strictest confidentiality.

We employ multiple processes to safeguard your information including but not limited to:

Data Encryption
Customer information is encrypted so that on the off chance that your data somehow gets intercepted, it remains unreadable.

Access Control
Only authorized personnel is allowed to access sensitive customer information, and only for specific reasons on a need-to-know basis.

Compliance with Data Privacy Regulations
Our adherence to government-stipulated data privacy regulations helps ensure legal compliance and that customer data is protected by methods that meet the highest standards.

Regular Audits and Monitoring
We regularly conduct audits and monitoring sessions to detect potential vulnerabilities and possible suspicious activity.

Data Anonymization
This process makes it so that sensitive information is not used for data analysis. For example, names aren’t used for purposes like obtaining statistics.

Transparency and Customer Consent
The data privacy policy of Condura informs customers about how their data will be used and asks for explicit consent where and when required.

Backup and Data Recovery Plans
We have a number of failsafe procedures in place to protect against data loss and ensure the smooth continuation of business in the unlikely scenario of a data breach.

Third-Party Vendor Security
Condura ensures the compliance and assistance of third-party partners with similarly stringent data protection standards.

We only take basic personal information such as your name, address, phone number, email address, and the product details of your purchase (such as its serial number) for the specific purposes of shipping and the coordination of service requests. This is so your purchases and requests for assistance reach you and are addressed in a timely manner, respectively.

Additionally, here are some of the benefits you will receive by registering your product/s:

• Access to the latest information regarding Condura support, services, and products

• Updates regarding exclusive offers and promotions

• Dedicated customer support and service

• Guaranteed warranty coverage of Condura products and possible warranty extensions

On a final note, remember that registering your product is optional. While doing so may offer you many benefits, it does require sharing some of your personal information with us, and we understand that you may not want to do so.

Nevertheless, we do encourage registering your product so you get the maximum value out of it.

If you’re still unsure about matters regarding your data’s security and privacy with Condura, you may view the Condura Data Privacy Policy [here].

With that, we hope that this has helped you understand Condura’s data security methods and how we protect customer data, and that you enjoy using your current and future Condura purchases!