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Troubleshooting

Our troubleshooting guide offers clear steps to help you resolve it swiftly. Explore solutions or contact our support team for further help.

Refrigerators

Reminder: Troubleshooting your unit may void its warranty

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  • How long should I wait before I plug in my newly delivered ref?

    Let it rest for 3 to 4 hours before plugging in. Set the temperature to coldest and allow the refrigerator to cool for 3 hours before loading food and beverages.

  • My ref cabinet is hot. Is it normal?
  • Is it normal to hear hissing sound like a flowing water every time I close the fridge door?
  • Where is Condura ref made?
  • Is Condura Inverter Ref cost-efficient?
  • Can you recommend a ref for me?
  • How many hours can I use my ref after delivery?
  • How do I set up the right temperature for my ref?
  • How many hours before the ice is made?
  • There is an unsual sound in my ref. What to do?
  • There is an ice formation at the back of my ref
  • What is the proper way of storing items in the ref?
  • Ref door and cabinet is having moist
  • My ref is automatically defrosting/turning off
  • Every when and what is the proper way of defrosting my ref?
  • How much is the electric consumption for a ref?
  • Why is my ref deadset/not functioning?
  • What AVR specs is best for ref?
  • Do I need to use AVR for my ref?

Air Conditioners

Reminder: Troubleshooting your unit may void its warranty

Ensure your unit is fixed reliably by booking a service with us. Test

Troubleshooting
  • Why is my aircon freezing?

    It can be any of the following:
    -lack of refrigerant
    -lack of air flow to the evaporator coils

    Best to have a professional service technician to check on your unit.

  • How to know the right aircon for me?

Laundry

Reminder: Troubleshooting your unit may void its warranty

Ensure your unit is fixed reliably by booking a service with us.

Troubleshooting
  • What is the best feature of Aqua Care Twin Tub Washer?

    The Condura Aqua Care Twin Tub Washer is available in etiehr 6.5kg or 8.5kg. It is also semi-automatic, rust-proof, has a big spinner that will help you dry clothes in an instant

  • What is the difference between drying and spinning function?
  • Is direct type or belt drive is installed top load at front load washing machines?

Kitchen Appliance

Reminder: Troubleshooting your unit may void its warranty

Ensure your unit is fixed reliably by booking a service with us.

Troubleshooting
  • What are the sizes of your microwave oven?

    We have 20L and 30L size for our microwave. If you can't still decide what's the most suitable microwave oven for you, let us help you with that, ka-Lokal. Check out these articles we made:

    https://condura.com/blogs/all-features/best-microwave-oven-philippines

    https://condura.com/blogs/alaga/looking-for-a-new-microwave-read-on-to-find-the-one-the-fits-your-personality

    https://condura.com/blogs/diskarte/3-reasons-why-microwave-is-essential-for-every-home

  • What other things can I do with my handblender?
  • Do you have a water dispenser?

Cookers

Reminder: Troubleshooting your unit may void its warranty

Ensure your unit is fixed reliably by booking a service with us.

Troubleshooting
  • What are the basic parts of a gas cooker?

    The basic parts of a gas cookers are: Gas burners, pan support, glass lid, burners knobs, oven and grill burner knob, oven light, and electric lighter

  • How Long is Condura's Warranty Period?